Error 01:7:10Medium Severity

Communication error between Engine PCA & Formatter

Last updated: February 22, 2026

Severity:Medium Severity

Affected:0 models

DIY Fix:Possible

HP Designjet 500, 800 Electronics Module Replacement - Error 01:10

Step-by-step tutorial for replacing the electronics module. Error 01:10, error 01:11, error 01:12, error 01:13 are all caused by a fault ...

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What This Error Means

Communication error between Engine PCA & Formatter

Step-by-Step Troubleshooting Guide

1
Turn Off/on. Replace Formatter, Repalce the Engine PCA

Technical Service Diagrams

Reference diagrams for common repair procedures related to this error:

Formatter Board Location & Connections

HP DesignJet Formatter Board Location Diagram

Note: These diagrams are for reference only. Always consult official HP service documentation and follow proper ESD precautions.

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Glossary Terms

Service Providers

Related Glossary Terms

Error Code

A numeric or alphanumeric code displayed on the printer's front panel or in diagnostic logs that identifies a specific hardware or software malfunction.

PCA (Printed Circuit Assembly)

The main logic board inside an HP DesignJet printer that controls all operations, including processing print jobs, managing ink delivery, and communicating with connected devices.

Troubleshooting

Can I use third-party ink in my DesignJet printer?

Ink & Supplies

How do I update the firmware on my DesignJet?

Maintenance

How do I calibrate my DesignJet for accurate colors?

Color Management

How do I check ink levels on my DesignJet?

Ink & Supplies

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