DesignJet 6500

System Error: Power Supply Unit (PSU) Malfunction

This error indicates a problem with the printer's power supply unit. The printer is not receiving stable or correct power, preventing it from functioning.

System Error: Hard Disk Drive (HDD) Malfunction

This error indicates a problem with the printer's internal hard disk drive. The HDD is used for job storage, processing, and firmware functions.

Hard Disk Drive (HDD) Failure

Formatter communication failure with ISS

System Error: Front Panel Malfunction

This error indicates a problem with the printer's front panel display or its connection. The printer may still function, but user interaction is limited.

Memory Error

This error indicates a problem with the printer's internal memory (RAM). This can prevent the printer from booting up or processing print jobs correctly.

Service Error: Internal Communication Error

This error indicates a general problem with internal communication between the printer's components. This prevents the printer from functioning.

Service Error: General Internal Hardware Failure

This is a general critical hardware failure that cannot be specifically identified. It indicates a major problem with an internal component.

Carriage Error: Scan-Axis Motor Malfunction

This error indicates a problem with the motor that moves the print carriage back and forth. The carriage cannot move, preventing any printing.

Paper Handling Error: Take-up Reel Motor Malfunction

This error indicates a problem with the take-up reel motor, which winds printed paper onto a roll. The printer cannot collect printed output.

Firmware Error: Printer Initialization Failure

Incorrect or unsupported file format (advisory)