HP PageWide XL 5100
High-volume production printer with up to 30 D/A1 pages per minute for print service providers.
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Error Codes (13)
System Error: Front Panel Malfunction
This error indicates a problem with the printer's front panel display or its connection. The printer may still function, but user interaction is limited.
Ink Supply Station Failure
This error indicates a general failure of the Ink Supply Station (ISS), which manages ink delivery from cartridges to printheads. It could be a pump, sensor, or valve issue.
Printhead Overheating
This error indicates that one or more printheads are overheating. This can be caused by a faulty printhead, insufficient ink flow, or a problem with the printer's cooling system.
Ink System Initialization Failure
This error indicates that the printer failed to properly initialize its ink delivery system during startup. This prevents the printer from becoming ready to print.
Paper Handling Error: Media Advance System Failure
This error indicates a critical failure in the paper advance system. The printer cannot load or move paper correctly, preventing printing.
System Error: Overheating Detected
This error indicates that the printer has detected an internal temperature exceeding safe operating limits. This can cause damage if not addressed.
Connectivity Error: Network Card Malfunction
This error indicates a problem with the printer's network interface card (NIC). The printer cannot connect to the network.
Service Error: Non-Volatile Memory (NVM) Failure
This error indicates a problem with the printer's non-volatile memory, which stores critical settings and calibration data. The printer may lose settings or fail to boot.
Service Error: Component Initialization Failure
This error indicates that a specific internal component failed to initialize during startup. The printer cannot function correctly.
Service Error: Critical System Resource Exhaustion
This error indicates that the printer has run out of critical system resources (e.g., memory, processing power) to perform its tasks. This can lead to crashes.
Paper Handling Error: Cutter Malfunction
Vacuum Fan failure
Hardware Error: Main PCA Firmware Update Failure
Error detected in the Window Position Sensor
Starwheel Motor Failure
Problem reading the scan-axis encoder
A maintenance area on the right side of the printer where the printheads are capped and cleaned when not in use. It prevents ink from drying in the nozzles.
A comprehensive technical document provided by HP to authorized service technicians containing detailed disassembly, repair, and calibration procedures.
A company that has been certified by HP to provide warranty and out-of-warranty repair services for HP DesignJet printers.
Original replacement components manufactured by or for HP, designed specifically for DesignJet printers and guaranteed to meet HP's quality standards.
The HP 711 Printhead (C1Q10A) is the replacement printhead for HP DesignJet T120, T520, T125, T130, T525, and T530 printers.
The HP 712 Printhead is designed for HP DesignJet T210, T230, T250, T630, T650, and Studio series printers.