DesignJet T2500
Multifunction large format printer with integrated scanner for print, scan, and copy workflows.
Video Guides
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Error Codes (9)
Power Supply Unit (PSU) Failure
Problem with the power supply unit
Printhead Blocked/Clogged
This error indicates that one or more printheads are severely clogged or blocked, preventing ink from being ejected properly. This leads to missing colors or poor print quality.
Ink System Fan Failure
This error indicates a problem with a fan responsible for cooling components within the ink delivery system. Insufficient cooling can lead to overheating and damage.
Service Error: Internal Communication Error
This error indicates a general problem with internal communication between the printer's components. This prevents the printer from functioning.
Service Error: General Internal Hardware Failure
This is a general critical hardware failure that cannot be specifically identified. It indicates a major problem with an internal component.
Paper Handling Error: Take-up Reel Motor Malfunction
This error indicates a problem with the take-up reel motor, which winds printed paper onto a roll. The printer cannot collect printed output.
Hardware Error: Main PCA Fan Malfunction
This error indicates a problem with the cooling fan on the Main PCA. Overheating could occur, leading to performance issues or damage.
Firmware Error: PostScript/Raster Processor Error
This error indicates a problem with the printer's internal processing of print jobs, specifically related to PostScript or raster data. It might be triggered by a complex print file.
Paper Handling Error: Paper Jam
Scan axis servo shutdown, possible paper jam