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Error 0001-0001-0003Medium Severity

E-box – Formatter PCA FW/HW mismatch

Last updated: February 22, 2026

Severity:Medium Severity
Affected:0 models
DIY Fix:Possible
How to fix " The printer is not able to complete the load because it cannot detect the paper"

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How to fix " The printer is not able to complete the load because it cannot detect the paper"

HP Designjet T830 Multifunction Plotter Problem... 100% fixed!! Out of paper... Tutorial.

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What This Error Means

Firmware Detected an unsupported Engine PCA Version

Step-by-Step Troubleshooting Guide
  1. 1

    Restart device. Check firmware is up to date. Run the 00102 Check Mechatronics to check Engine PCA version. Replace Engine PCA if needed.

Technical Service Diagrams

Reference diagrams for common repair procedures related to this error:

Formatter Board Location & Connections

HP DesignJet Formatter Board Location Diagram

Note: These diagrams are for reference only. Always consult official HP service documentation and follow proper ESD precautions.

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