Independent Resource: Not affiliated with or endorsed by HP®.

OKDesignJet 350c

DesignJet 350c

36-inch1996–Present

Classic pen plotter replacement with inkjet technology for CAD applications.

Video Guides

5 videos

DesignJet 100 - 130 reading error codes

14 years ago

More Videos

DesignJet 500 repair 11.11 (11:11) error - HP Plotter | 01256 783390

DesignJet 500 repair 86:01 86:11 error codes - Call HP Plotter 01256 783390

Error Code: 86:01 Q5669 60687 Carriage Bushing HP DesignJet

DesignJet 500 repair 21:10 (21.10) error code - repair advice by HP Plotter

Error Codes (11)

02.0criticalcommon

System Error: Carriage PCA Malfunction

This error indicates a problem with the carriage assembly's printed circuit board. This board controls the printheads and their communication with the main PCA.

0x00C1000Acriticaloccasional

Ink System Error: Printhead Failure (General)

This error indicates a general failure of one or more printheads. The printer cannot communicate with or use the printheads, preventing printing.

0x00C1000Dmediumrare

Ink System Error: Ink Level Sensor Malfunction

This error indicates a problem with the ink level sensor for one or more cartridges. The printer cannot accurately determine ink levels.

0x00C10015highrare

Printhead Temperature Sensor Error

This error indicates a problem with the temperature sensor on one or more printheads. The printer cannot accurately monitor the printhead temperature, which is crucial for proper operation.

0x00C20002criticalcommon

Carriage Error: Carriage System Failure

This is a general critical error indicating a failure within the entire carriage system. The carriage cannot move or operate correctly.

0x00C40001criticalrare

Service Error: Internal Communication Error

This error indicates a general problem with internal communication between the printer's components. This prevents the printer from functioning.

0x00CC0001criticalrare

System Error: Internal Power Failure

This error indicates a general internal power failure within the printer, potentially affecting multiple components. The printer cannot power on or operate.

0x00D00001mediumoccasional

Connectivity Error: Network Card Malfunction

This error indicates a problem with the printer's network interface card (NIC). The printer cannot connect to the network.

0x00D10001lowcommon

Connectivity Error: USB Port Malfunction

This error indicates a problem with one of the printer's USB ports. Devices connected to this port may not be recognized.

11:13mediumcommon

Ink System Error: Carriage Latch Sensor Malfunction

This error indicates that the printer cannot detect the correct state of the carriage latch, which secures the printheads. This can prevent printing.

56:10highoccasional

Hardware Error: Vacuum Fan Malfunction

This error indicates a problem with the vacuum fan, which helps hold the media flat during printing. This can lead to print quality issues or paper jams.

Need help with your DesignJet printer?

Need Help With Your DesignJet?

Connect with repair specialists in your area. Get a custom quote for your DesignJet issue.

DesignJet Error Code

An independent resource for HP DesignJet printer error codes, troubleshooting guides, and professional repair connections.

Legal

  • Privacy Policy
  • Terms of Service

© 2026 DesignJet Error Code Hub. This is an independent resource and is not affiliated with, endorsed by, or sponsored by HP Inc. DesignJet is a trademark of HP Inc.