Error 97:Medium Severity

The Calibration of the Paper advance doesn’t activate.

Last updated: February 22, 2026

Severity:Medium Severity

Affected:0 models

DIY Fix:Possible

How to recognise an error condition / code on the DesignJet 1xx series. (DesignJet 100, 110, 111, 120, 130) For Sales, Repairs, ...

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What This Error Means

The Calibration of the Paper advance doesn’t activate.

Step-by-Step Troubleshooting Guide

1
Perform the Service menu > Paper Advance routine to calibrate the paperadvance

Technical Service Diagrams

Reference diagrams for common repair procedures related to this error:

Note: These diagrams are for reference only. Always consult official HP service documentation and follow proper ESD precautions.

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Related Glossary Terms

The motor responsible for feeding media through the printer in precise increments between each pass of the printhead carriage.

The process of adjusting the printer's color output to match a known standard, ensuring consistent and accurate color reproduction.

Paper with a special coating that improves ink adhesion, color vibrancy, and sharpness compared to uncoated (plain) paper.

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