Independent Resource: Not affiliated with or endorsed by HP®.

OKDesignJet 5500ps

DesignJet 5500ps

60-inch2002–2009

The PostScript enabled version of the 5500, providing enhanced compatibility and color management for professional graphic arts workflows.

Video Guides

5 videos

HP designjet 5500PS faulty code

5 years ago

More Videos

HP DesignJet 5500ps Check Printhead Cleaner Path Error

DesignJet 5500 UV problem

HP 5000 5500 DesignJet printer keeps asking to replace printhead within a short time.

DesignJet 500 repair 86:01 86:11 error codes - Call HP Plotter 01256 783390

Error Codes (15)

01.0criticaloccasional

System Error: Main PCA Malfunction

This error indicates a problem with the printer's main board (PCA - Printed Circuit Assembly). It's a critical hardware failure that prevents the printer from operating.

02.0criticalrare

System Error: Carriage PCA Malfunction

This error indicates a problem with the carriage assembly's printed circuit board. This board controls the printheads and their communication with the main PCA.

0x00C10008highcommon

Ink Supply Station Failure

This error indicates a general failure of the Ink Supply Station (ISS), which manages ink delivery from cartridges to printheads. It could be a pump, sensor, or valve issue.

0x00C20002criticalrare

Carriage Error: Carriage System Failure

This is a general critical error indicating a failure within the entire carriage system. The carriage cannot move or operate correctly.

0x00F10001criticalcommon

Service Error: Firmware Corruption (Unspecified)

This error indicates a general corruption of the printer's firmware. The printer cannot boot or operate correctly.

0x00F30001criticalrare

Service Error: Motor Driver Failure

This error indicates a failure of a motor driver circuit, preventing one or more motors from operating. This is a critical hardware failure.

0x00F60001highoccasional

Service Error: Non-Volatile Memory (NVM) Failure

This error indicates a problem with the printer's non-volatile memory, which stores critical settings and calibration data. The printer may lose settings or fail to boot.

21:10highrare

Carriage Error: Service Station Malfunction

This error indicates a problem with the service station, which cleans and caps the printheads. The carriage cannot move freely or the service station is stuck.

23:10highcommon

Carriage Error: Encoder Strip Malfunction

Air Pressurization System failure

43:10mediumoccasional

Paper Handling Error: Cutter Malfunction

Vacuum Fan failure

51:10highrare

Hardware Error: Main PCA Firmware Update Failure

Error detected in the Window Position Sensor

56:10highcommon

Hardware Error: Vacuum Fan Malfunction

This error indicates a problem with the vacuum fan, which helps hold the media flat during printing. This can lead to print quality issues or paper jams.

61:01highrare

Firmware Error: Printer Initialization Failure

Incorrect or unsupported file format (advisory)

79:04criticalcommon

Firmware Error: Critical Firmware Error

Generic firmware error

81:11mediumoccasional

Calibration Error: Scan Axis Calibration Failure

This error indicates a problem during the scan axis (carriage movement) calibration. The printer cannot accurately position the printheads.

Need help with your DesignJet printer?

Need Help With Your DesignJet?

Connect with repair specialists in your area. Get a custom quote for your DesignJet issue.

DesignJet Error Code

An independent resource for HP DesignJet printer error codes, troubleshooting guides, and professional repair connections.

Legal

  • Privacy Policy
  • Terms of Service

© 2026 DesignJet Error Code Hub. This is an independent resource and is not affiliated with, endorsed by, or sponsored by HP Inc. DesignJet is a trademark of HP Inc.