T1700 Media Advance Sensor Failure
Last updated: February 21, 2026
Featured Video
Designjet T or Z series error 08:04, 08:07, 08:11
designjetpartsfast.com I was an HP Customer Engineer from 1995-2002. During this time, I serviced contract and warranty calls ...
The media advance sensor, crucial for accurately feeding and tracking paper on the HP DesignJet T1700, has failed or is obstructed. This results in incorrect paper positioning, leading to skewed prints, paper jams, or the inability to load media.
- 1
Turn the printer off and then on again.
- 2
Open the top cover and carefully inspect the paper path, especially around the platen and cutting area, for any paper scraps, dust, or obstructions that might be blocking the sensor.
- 3
Ensure the media is loaded correctly and that the leading edge is free of wrinkles or tears.
- 4
If the error persists after clearing the path, contact support for sensor replacement.
Model-Specific Notes: • T-Series (T1700): The media advance sensor on the T1700 is typically an optical sensor located near the platen. Ensure its lens is clean. This model also has a robust paper path; persistent issues often point to the sensor itself. Expert Insight: Use a can of compressed air to gently clear any dust from the sensor's optical path. If accessible, check the sensor's electrical connector for secure seating. In the service menu, look for 'Sensor Test' options to verify the sensor's functionality. A common cause is a small piece of label backing or media coating accumulating on the sensor's emitter or receiver lens over time.
Still Having Issues?
Get connected with a certified DesignJet repair specialist in your area. Fast response, competitive quotes.
Related Questions
Optical or mechanical sensors that detect the presence, type, width, and position of print media loaded in the printer.
The motor responsible for feeding media through the printer in precise increments between each pass of the printhead carriage.
A set of printer settings optimized for a specific media type, including ink limits, drying time, number of passes, and color profile.
Paper with a special coating that improves ink adhesion, color vibrancy, and sharpness compared to uncoated (plain) paper.
Original replacement components manufactured by or for HP, designed specifically for DesignJet printers and guaranteed to meet HP's quality standards.
The HP 711 Printhead (C1Q10A) is the replacement printhead for HP DesignJet T120, T520, T125, T130, T525, and T530 printers.
Was this page helpful?
Related Videos
Designjet T or Z series error 08:04, 08:07, 08:11
DesignJet 500 repair 86:01 86:11 error codes - Call HP Plotter 01256 783390
DesignJet 500 repair 11.11 (11:11) error - HP Plotter | 01256 783390
HP DesignJet 500 Plotter - Error 0X0000007F Fix
Error Code 86:01 Carriage Repair for HP T790 Designjet also T770 T795 T1200 T1300 & T2300