Independent Resource: Not affiliated with or endorsed by HP®.

Error 61:01High Severity

Firmware Error: Printer Initialization Failure

Last updated: February 22, 2026

Severity:High Severity
Affected:15 models
DIY Fix:Professional Recommended
How to Fix Error 61 in HP Printer? | Printer Tales

Featured Video

How to Fix Error 61 in HP Printer? | Printer Tales

It's annoying when you are ready to print from your HP printer and it displays error 61. Well, it's not uncommon. Generally, minor ...

0 views
What This Error Means

Incorrect or unsupported file format (advisory)

Common Causes
  • 1Corrupted firmware on the formatter board, preventing successful boot-up.
  • 2Faulty formatter board (main logic board) failing to initialize critical printer components.
  • 3Loose or damaged ribbon cable connecting the front panel to the formatter board, disrupting communication.
  • 4Power supply unit (PSU) instability or failure, leading to insufficient or erratic power during initialization.
  • 5Defective hard disk drive (HDD) or solid-state drive (SSD) on models equipped with one, where firmware or boot files reside.
Symptoms to Watch For
  • Printer displays '61:01' error code on the front panel display immediately after power-on.
  • Printer remains in a continuous boot loop, never reaching a 'Ready' state.
  • Front panel display is blank or shows garbled characters, or becomes unresponsive.
  • Printer fans may spin briefly, but no further initialization sounds or movements occur.
  • No printhead carriage movement or ink system initialization activity is observed.
Step-by-Step Troubleshooting Guide
  1. 1

    Check if printer supports file format,(PS, TIFF,JPEG supported by Post Script Printers) Turn off/on. resend the file to the printer, update the firmware

Pro Tips from Experts

Always try a full power cycle first. If a firmware update is possible, ensure the USB drive is formatted correctly and the firmware file is valid. This error can sometimes be a symptom of a failing HDD if the printer uses one for its OS. **Part Numbers & Advanced Troubleshooting:** - Carriage PCA: C7769-60374 (24"), C7769-60065 (42") - Trailing Cable: C7769-60147 - Engine PCA: C7769-60384 - Formatter Board: C7769-60319 (check revision A/B) - Service Station: C7769-60374 **Diagnostic Procedures:** 1. Access Service Menu: Hold Down + Right arrow during boot 2. Run Carriage Scan Test: Service Menu > Tests > Carriage Scan 3. Check voltage at Carriage PCA: Should read 24V DC 4. Inspect trailing cable for cracks or wear at fold points

Still Having Issues?

Get connected with a certified DesignJet repair specialist in your area. Fast response, competitive quotes.

Printers Affected by This Error (15)

Was this page helpful?

Related Videos

How to Fix Error 61 in HP Printer? | Printer Tales

Fixing 61.XX.XX Errors | HP PageWide Enterprise Printers | HP

Fixing Initialization Issues from Firmware Updates on HP LaserJet Pro Printers | HP Support

Fix Error 61 In HP Printer | HP Printer Error State | Fix Error In HP Printer | Tutorial | DSK

HP Printer Firmware Update Unsuccessful on Windows 10 | Easy Fixes (2026) | www.123.hp.com/setup

Quick Actions

Need help with your DesignJet printer?

Need Help With Your DesignJet?

Connect with repair specialists in your area. Get a custom quote for your DesignJet issue.

DesignJet Error Code

An independent resource for HP DesignJet printer error codes, troubleshooting guides, and professional repair connections.

Legal

  • Privacy Policy
  • Terms of Service

© 2026 DesignJet Error Code Hub. This is an independent resource and is not affiliated with, endorsed by, or sponsored by HP Inc. DesignJet is a trademark of HP Inc.