Error 13:1:Medium Severity

The ISS cable may be not properly connected or malfunctioning.

Last updated: February 22, 2026

Severity:Medium Severity

Affected:0 models

DIY Fix:Possible

Fix HP Designjet T Series Error 21.2:13 - Ultimate T-Series Plotter Repair Guide

Facing Error 21.2:13 on your HP Designjet T795 or other T-series plotters? Our expert technicians provide fast, reliable service ...

0 views

What This Error Means

The ISS cable may be not properly connected or malfunctioning.

Step-by-Step Troubleshooting Guide

1
Turn off/on. Removce ALL cartridges and reinstall, check cables between ink supply station and main PCA, replace ink supply station, replace main pca

Still Having Issues?

Get connected with a certified DesignJet repair specialist in your area. Fast response, competitive quotes.

Explore More Resources

Explore Printers

Glossary Terms

Service Providers

Related Glossary Terms

Trailing Cable

A flexible flat cable that connects the carriage assembly to the main PCA, transmitting data and power signals to the printheads as the carriage moves.

Maintenance

What is the Embedded Web Server (EWS)?

Connectivity

How do I fix a paper jam on my DesignJet printer?

Troubleshooting

What is the cost of DesignJet printer repair?

Service & Cost

How do I connect my DesignJet to Wi-Fi?

Connectivity

Was this page helpful?