Temperature of the pen is beyond maximum margin
Last updated: February 22, 2026
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HP Z9+ System error: 0021-0002-0017
Temperature of the pen is beyond maximum margin
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Check which colors are still empty (if any), run the printer diagnostics, and check for 0086-0004-0nXX errors in the service plot to validate Primer & ISS. Replace printhead. Replace primer. Replace ISS.
Reference diagrams for common repair procedures related to this error:
Carriage Belt Replacement
Formatter Board Location & Connections
Note: These diagrams are for reference only. Always consult official HP service documentation and follow proper ESD precautions.
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