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Error 0024-0000Medium Severity

The ink does not flow to the PHA during the PHA startup process

Last updated: February 22, 2026

Severity:Medium Severity
Affected:0 models
DIY Fix:Possible
How to fix 98.00.00 error on HP Printer #printertales #printererror #printerproblems #hpprinter #hp

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How to fix 98.00.00 error on HP Printer #printertales #printererror #printerproblems #hpprinter #hp

... a 98.00 error can you tell us how to fix it sure first power off your printer and then turn it on next tap on the HP logo on the screen ...

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What This Error Means

The ink does not flow to the PHA during the PHA startup process

Step-by-Step Troubleshooting Guide
  1. 1

    Reseat the PHA and ensure the ink tube connections are correct, install PHA replacement kit, replace RIDS (Ink Tubes)

Technical Service Diagrams

Reference diagrams for common repair procedures related to this error:

Ink System Components & Flow Path

HP DesignJet Ink System Components Diagram

Note: These diagrams are for reference only. Always consult official HP service documentation and follow proper ESD precautions.

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