DesignJet 5000

Memory Error

This error indicates a problem with the printer's internal memory (RAM). This can prevent the printer from booting up or processing print jobs correctly.

Printhead Failure (Specific Color)

This error indicates a specific printhead is failing or not communicating properly. The '0xXXXXXXX' portion of the code usually identifies the problematic color or printhead slot.

Ink System Fan Failure

This error indicates a problem with a fan responsible for cooling components within the ink delivery system. Insufficient cooling can lead to overheating and damage.

Carriage Error: Carriage System Failure

This is a general critical error indicating a failure within the entire carriage system. The carriage cannot move or operate correctly.

Service Error: Internal Communication Error

This error indicates a general problem with internal communication between the printer's components. This prevents the printer from functioning.

System Error: Overheating Detected

This error indicates that the printer has detected an internal temperature exceeding safe operating limits. This can cause damage if not addressed.

Ink System Error: Printhead not detected or faulty

This error means the printer cannot detect one or more printheads, or a detected printhead is faulty. This prevents printing.

Carriage Axis Motor Failure

This error indicates a problem with the motor responsible for moving the printhead carriage across the printer. It will prevent any printing operations.

Calibration Error: Paper Axis Motor Calibration Failure

Paper servo shutdown, possible paper jam