Paper-Axis Motor Failure
Last updated: February 22, 2026
Featured Video
HP latex 375 error 86:01 scan axis motor problem.
HP latex 86:01 error code is not always encoder strip malfunction. if encoder strip clean and no scratch then it is the scan axis ...
Cannot access the line sensor EEPROM
- 1Faulty paper-axis motor
- 2Paper jam or obstruction in paper path
- 3Damaged or dirty paper advance encoder
- 4Worn paper advance rollers
- 5Problem with motor driver circuit on main PCA
- Paper not loading or advancing
- Loud grinding noises from paper path
- Printer unable to initialize paper
- Paper skewing during printing
- 1
Turn off/on. Perform carriage test, replace line sensor, replace the carriage PCA
Always check for small paper scraps, especially near the cutter or output rollers. A worn grit roller can also cause paper advance issues. Listen for unusual noises during paper loading or advancement.
Reference diagrams for common repair procedures related to this error:
Note: These diagrams are for reference only. Always consult official HP service documentation and follow proper ESD precautions.
Still Having Issues?
Get connected with a certified DesignJet repair specialist in your area. Fast response, competitive quotes.
Explore Printers
Glossary Terms
Related Questions
Electrically Erasable Programmable Read-Only Memory — a chip that stores the printer's configuration data, calibration values, and usage counters.
The motor responsible for feeding media through the printer in precise increments between each pass of the printhead carriage.
Optical or mechanical sensors that detect the presence, type, width, and position of print media loaded in the printer.
The motor that drives the carriage assembly horizontally across the platen. It's responsible for the precise left-right movement of the printheads during printing.
Paper with a special coating that improves ink adhesion, color vibrancy, and sharpness compared to uncoated (plain) paper.
Was this page helpful?
Related Videos
HP latex 375 error 86:01 scan axis motor problem.

Paper not loading in HP plotters (HP DesignJet and other series)

HP laserjet M436n | #A1-5513 Motor failure Error | Watch full clip #likeandsubscribe 👍✨✅

DesignJet 1050 repair check printhead path

HP T830 Roll paper error (OUT OF PAPER)