Feed motor Direction test Other potential parts associated: Main PCA

Feed motor Direction test Other potential parts associated: Main PCA

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   Remote troubleshooting (call agent) Switch the power off and disconnect the power cord. Reconnect the power cord and power on the printer. Enter to support menu (see Entering the service menus on page 315) and run the Paper Motor Test. See 4.18 Paper Motor Test on page 347. After running the diagnostic if the result is FAIL, please follow the instructions of the diagnostic. The call agent should arrange a service engineer visit to change the Feed Station. Onsite troubleshooting and solution (service engineer) Remove covers and check that the cables from the feed motor located in MPCA board are correctly connected and not damaged. IMPORTANT: If any cable is disconnected then reconnect it, and power on the printer again to check whether the system error has disappeared. If any cable is damaged, then replace the Feed Motor Station assy. · Feed Motor Station assembly Make sure that the Carriage path is clear. Remove any visible obstacles (screws, plastic parts, etc.) restricting the movement of the Feed Motor. Go to the Service Menu (see Entering the Service Menu for Service Engineers on page 315) and run Paper Motor Test to verify the Feed motor and replace it if needed. See 4.18 Paper Motor Test on page 347. If the problem persists, replace the Main PCA, see Main PCA (2Y9H0-67016, 2Y9H1-67015, 2Y9H2-67002, 2Y9H3-67003) on page 517. ·Main PCA System error: