Take-up Reel (TUR) paper jam
Last updated: February 22, 2026
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System error code: 86:01 on HP T790 T1300 T2300 Designjet Printer
System error code: 86:01 on HP T790 T1300 T2300 Designjet Printer See this video: https://youtu.be/Lhb-g4gKpKE Carriage ...
Take-up Reel (TUR) paper jam
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Check that there is no interference around the TUR optical sensors, Check paper attachment, check TUR switch position, Check for obstacles, Rewind paper, check sensors.
Reference diagrams for common repair procedures related to this error:
Note: These diagrams are for reference only. Always consult official HP service documentation and follow proper ESD precautions.
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An accessory that automatically winds printed output onto a roll as it exits the printer, preventing the print from touching the floor.
Paper with a special coating that improves ink adhesion, color vibrancy, and sharpness compared to uncoated (plain) paper.
The motor responsible for feeding media through the printer in precise increments between each pass of the printhead carriage.
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