An error occurred and the printhead start-up failed. Contact HP. Error code: 0x00241000.
Last updated: February 22, 2026
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ERROR MESSAGE HP DESIGNJET Z6100 ERROR 24:10
How can I* fix this? ERROR 24:10.
An error occurred and the printhead start-up failed. Contact HP. Error code: 0x00241000.
- 1
Turn off the printer
- 2
An error occurred and the printhead start-up failed. Contact HP. Error code: 0x00241000.
- 3
Restart the printer
- 4
If error persists, contact HP Support
Reference diagrams for common repair procedures related to this error:
Ink System Components & Flow Path
Note: These diagrams are for reference only. Always consult official HP service documentation and follow proper ESD precautions.
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Related Questions
The component that deposits ink onto the media. DesignJet printers use thermal inkjet printheads that fire tiny droplets of ink through microscopic nozzles.
A numeric or alphanumeric code displayed on the printer's front panel or in diagnostic logs that identifies a specific hardware or software malfunction.
The HP 711 Printhead (C1Q10A) is the replacement printhead for HP DesignJet T120, T520, T125, T130, T525, and T530 printers.
The HP 712 Printhead is designed for HP DesignJet T210, T230, T250, T630, T650, and Studio series printers.
The HP 713 Printhead (3ED58A) is used in HP DesignJet T230, T250, T630, T650, and Studio printers.
The HP 727 Printhead (B3P06A) is the replacement printhead for HP DesignJet T920, T930, T1500, T1530, T2500, T2530, and T3500 printers.
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