Independent Resource: Not affiliated with or endorsed by HP®.

Error 1009-0002-0401Medium Severity

Not been able to detect the CIS Y sensor presence (Y=D)

Last updated: February 22, 2026

Severity:Medium Severity
Affected:0 models
DIY Fix:Possible
HP DesignJet T2600 ps | system error 0065-0002-0008

Featured Video

HP DesignJet T2600 ps | system error 0065-0002-0008

0 views
What This Error Means

Not been able to detect the CIS Y sensor presence (Y=D)

Step-by-Step Troubleshooting Guide
  1. 1

    Check the CIS Y flat flexible cable to the Scanner Controller board. Run the 10901 Checks Electronics Service diagnostic and check if the CIS Y sensor status is OK. Replace the flat flexible cable. Replace the CIS Y element. Replace the Scanner Controller board.

Still Having Issues?

Get connected with a certified DesignJet repair specialist in your area. Fast response, competitive quotes.

Was this page helpful?

Related Videos

HP DesignJet T2600 ps | system error 0065-0002-0008

Designjet T1700 Z6 Z9 Printhead failure

HP T830 Roll paper error (OUT OF PAPER)

HP DesignJet T2600 ps | system error: 0065-0006-0060 | dirty encoder strip, rough rail

HP Designjet T610 21:13 error fix

Quick Actions

Need help with your DesignJet printer?

Need Help With Your DesignJet?

Connect with repair specialists in your area. Get a custom quote for your DesignJet issue.

DesignJet Error Code

An independent resource for HP DesignJet printer error codes, troubleshooting guides, and professional repair connections.

Legal

  • Privacy Policy
  • Terms of Service

© 2026 DesignJet Error Code Hub. This is an independent resource and is not affiliated with, endorsed by, or sponsored by HP Inc. DesignJet is a trademark of HP Inc.