Printer has not been able to detect Media Feed motor presence
Last updated: February 22, 2026
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Diagnostic Menu T1600
how to access the DM menu in a T1600 and similar to T2600.
Printer has not been able to detect Media Feed motor presence
- 1
Check the Media Feed motor cable to the Scanner Controller board. Reboot. Open the scanner cover. Underneath you will see red, then green, then blue flashing lights. In the center of the scanner cover, between the flashing lights, you will find four small sensors labeled R, G, B, and L. Put your fingers over the R, G, and B sensors simultaneously; the scanner motor should advance. Run the 10901 Checks Electronics Service diagnostic and check if the Media Feed motor status is OK. Replace the Media Feed motor. Replace the Scanner Controller board.
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Related Questions
Service Providers
Optical or mechanical sensors that detect the presence, type, width, and position of print media loaded in the printer.
The motor that drives the carriage assembly horizontally across the platen. It's responsible for the precise left-right movement of the printheads during printing.
A set of printer settings optimized for a specific media type, including ink limits, drying time, number of passes, and color profile.
The motor responsible for feeding media through the printer in precise increments between each pass of the printhead carriage.
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