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Error 0001-0002-0010Medium Severity

E-box – Mechatronics PCA voltage out of range

Last updated: February 22, 2026

Severity:Medium Severity
Affected:0 models
DIY Fix:Possible
HP DesignJet Reset Password  (New UI)

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HP DesignJet Reset Password (New UI)

This process covers on how to access the service menu on all HP DesignJet & PageWide current line up (as of 2025). This video ...

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What This Error Means

E-box – Mechatronics PCA voltage out of range

Step-by-Step Troubleshooting Guide
  1. 1

    Reboot, replace poswer supply, run Check EE diagnostice and input form voltage from Mechantronics PCA, Repalce Mechatronics PCA

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