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Error 36:03:01Medium Severity

Duplexer unable to detect paper

Last updated: February 22, 2026

Severity:Medium Severity
Affected:0 models
DIY Fix:Possible
System error code: 86:01 on HP T790 T1300 T2300 Designjet Printer

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System error code: 86:01 on HP T790 T1300 T2300 Designjet Printer

System error code: 86:01 on HP T790 T1300 T2300 Designjet Printer See this video: https://youtu.be/Lhb-g4gKpKE Carriage ...

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What This Error Means

Duplexer unable to detect paper

Step-by-Step Troubleshooting Guide
  1. 1

    Unload the paper and try again, contact the manufacturer of the Duplexer.

Technical Service Diagrams

Reference diagrams for common repair procedures related to this error:

Note: These diagrams are for reference only. Always consult official HP service documentation and follow proper ESD precautions.

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Related Glossary Terms
Coated Paper

Paper with a special coating that improves ink adhesion, color vibrancy, and sharpness compared to uncoated (plain) paper.

Paper Advance Motor

The motor responsible for feeding media through the printer in precise increments between each pass of the printhead carriage.

Related FAQs
How do I fix a paper jam on my DesignJet printer?
Troubleshooting
How long does a DesignJet printer typically last?
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Connectivity

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