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Error 1009-0005-0002Medium Severity

Not been able to detect the Scanner Controller board presence

Last updated: February 22, 2026

Severity:Medium Severity
Affected:0 models
DIY Fix:Possible
HP Z9+ System error: 0021-0002-0017

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HP Z9+ System error: 0021-0002-0017

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What This Error Means

Not been able to detect the Scanner Controller board presence

Step-by-Step Troubleshooting Guide
  1. 1

    Check the Scanner Controller board cables to the Engine PCA. Run the 10901 Checks Electronics Service diagnostic. Replace the Scanner Controller board. Replace the Engine PCA.

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